Privacy Policy

1. Scope of This Policy

This Privacy Policy describes how Prime Business Care ("we," "us," or "our") collects, uses, shares, and protects information when you visit primebusinesscare.com (the "Site"), submit a funding application, or otherwise interact with our services.

By using our Site or submitting an application, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our Site or submit an application.

2. Information We Collect

2.1 Information You Provide to Us

When you submit a funding application or contact us, we may collect:

• Personal identifiers: Name, email address, phone number, home address, date of birth, Social Security Number
• Business information: Legal business name, DBA, EIN, business address, industry, time in business, number of employees
• Financial information: Monthly revenue, bank statements, tax returns, credit score authorization, existing debt obligations, merchant processing statements
• Communications: Messages you send us via forms, email, or chat

2.2 Information Collected Automatically

When you visit our Site, we automatically collect:

• Device information: IP address, browser type, operating system, device type
• Usage data: Pages visited, time spent on pages, referring URL, click patterns
• Location data: General geographic location based on IP address
• Cookies and similar technologies: See Section 5 below

2.3 Information from Third Parties

We may receive information about you from:

• Credit reporting agencies (with your authorization)
• Our lending partners who provide funding offers
• Marketing and analytics partners
• Public databases and government records

3. How We Use Your Information

We use the information we collect to:

• Provide services: Process your funding application, match you with lenders, and facilitate funding transactions
• Communicate with you: Respond to inquiries, send application updates, and deliver customer support
• Marketing: Send promotional emails and messages about our services (you can opt out at any time)
• Improve our Site: Analyze usage patterns, debug technical issues, and optimize user experience
• Comply with law: Meet legal, regulatory, and compliance obligations
• Protect rights: Detect and prevent fraud, enforce our terms, and protect the rights of our company and users

4. How We Share Information

4.1 Lending Partners

As a business funding broker, our primary purpose is to match you with lenders. We share your application information with lending partners who may provide you with funding offers. These lenders have their own privacy policies governing their use of your information.

4.2 Service Providers

We share information with third-party vendors who help us operate our business, including:

• Hosting and technology providers
• Email and SMS delivery platforms
• Analytics and marketing services
• Customer relationship management (CRM) platforms
• Legal, accounting, and compliance advisors

4.3 Legal Requirements

We may disclose information when required by law, court order, subpoena, or to respond to lawful government requests, or to protect our rights, property, or safety, or that of our customers or others.

4.4 Business Transfers

If Prime Business Care is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

4.5 What We Do NOT Do

We do not sell your personal information to third parties for unrelated marketing purposes. We do not share your information with parties outside those described in this policy without your consent.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our Site. Types of cookies we use:

• Essential cookies: Required for Site functionality
• Analytics cookies: Help us understand how visitors use our Site (e.g., Google Analytics)
• Marketing cookies: Deliver relevant advertisements (e.g., Meta Pixel, Google Ads)
• Preference cookies: Remember your settings and choices

You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

6. Your Rights and Choices

You have the following rights regarding your information:

• Access: Request a copy of the information we have about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your information, subject to legal retention requirements
• Opt-out of marketing: Unsubscribe from promotional emails at any time using the unsubscribe link, or reply STOP to text messages
• Data portability: Request your information in a portable format

To exercise these rights, contact us at Support@primebusinesscare.com.

7. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, and share
• The right to request deletion of personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise CCPA rights, contact us at Support@primebusinesscare.com with the subject line "CCPA Request."

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption of data in transit (SSL/TLS), secure servers, access controls, and employee training.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security. You share information at your own risk.

9. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal and regulatory obligations (typically 3-7 years for financial records)
• Resolve disputes and enforce our agreements
• Prevent fraud and abuse

When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

10. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect information from children. If you believe a child has provided us with information, please contact us and we will delete it.

11. Third-Party Links

Our Site may contain links to third-party websites (including lender sites and our application form hosted on Jotform). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. For material changes, we will provide notice through our Site or by email.

Your continued use of our Site after changes are posted constitutes acceptance of the updated policy.

13. Contact Us